On this page you will find information on exercising your right of withdrawal when ordering EFDMA identification material (T-shirts, patient information sheet, etc.) and when registering for the event “30 Years of Triggerband – an interactive anniversary”.
Legal right of withdrawal
According to law customers have a 14-day right of withdrawal.
You have the right to withdraw from the contract without indicating any reason within a period of 14 days after reception of the confirmation of registration/order.
To exercise this right of withdrawal the participant has to inform the organizer (EFDMA, Franz-Heider-Gasse 1A/B8, A-1230 Vienna, e-mail: firstname.lastname@example.org ) by means of an explicit notice (e.g. letter sent by mail or e-mail, or withdrawal form) about his/her decision to withdraw from the contract. The withdrawal period shall be deemed observed if the notice of withdrawing from the contract is sent within the 14-day period.
Consequences of withdrawal
If you withdraw from the contract, any payments that the EFDMA has already received from you will be refunded immediately (at the latest 14 days after reception of the notice of withdrawal) through the same instrument of payment that you have used for the original transaction, unless you have explicitly agreed upon other modalities. In no case you will incur any additional fees. If you have requested that the services should begin during the cancellation period, you have to pay us a reasonable amount, which corresponds to the proportion of the services already provided, up to the point in time at which you informed us of the exercise of the right of cancellation, with regard to this contract compared to the total scope of the services provided in the contract.